After compiling the key insights and design goals from users, we had a few ideas on how to help stem some of the concerns. We each spent half an hour sketching and writing out ideas for each of these concerns and presented our ideas to each other, grouping similar ideas and adding notes to less popular ones.
We ultimately decided on a few main features to solve or mitigate the users’ concerns:
After conducting the desk research and user interviews, we decided to implement the popular and highly suggested pomodoro style study technique to help structure users' study times and give the app more of a design direction. The pomodoro technique has been proven to be effective at helping users work more efficiently.
To make users more interested in studying, we decided to take the approach of implementing gamification. Each study session will allow the users to earn currency which can be spent on aesthetic upgrades, which have also been proven to be effective at retaining a userbase.
Many users complained about being easily distracted by social media or sites while attempting to study. We decided to try utilize the platform of our app and make it restrict access to certain sites and apps to promote good study habits.
Oftentimes users prefer to study with friends and the visual confirmation that a peer is studying at the same time can often encourage users to study as well. We decided to implement a friend system where users can add friends to study sessions or view their current status.
We then decided to create a rough skeleton of the app, creating paper wireframes for the screens. It was important for us to not tunnel-vision onto one design; thus, we were each given a limited amount of time to sketch as many wireframes as possible, no matter how outlandish or unusual they seemed to be. By doing this, we were able to come up with many traditional and unorthodox design screens that we discussed in further detail.
After comparing many of the screens, we decided to test some of the paper sketches on users by converting them into mid-fidelity digital wireframes. The main user flow we wanted to test was the process of starting a study session, as depicted below.
To test the flows, we asked each participant to do a task with no specific instructions -- which in this case, would be to start a study session. While completing this unmoderated task, we noted down their thought process via what buttons they pressed or any verbal thought processes during the study's lifespan.
After doing this testing, we found some feedback for our designs: a big one being confusion due to lack of instructions or CTA buttons for several of our features like starting a study session or using our new ‘blacklist’ feature.
Some users mentioned it was unclear how to input tasks into the ‘to-do list’ and that the process of starting a session was confusing due to lack of annotations. Users also mentioned they would like to see what sites are currently blocked in the ‘blacklist’ when starting a session, due to differences in how they want to study.
This was something we previously did not think of before. Was there a way to make the blocked sites visible as well as easily and quickly modifiable from both the ‘start session’ pages and ‘blacklist’ page?
❌ No visibility of blacklisted sites
❌ Users mentioned that they were confused on what to do
❌ Lack of instruction and confusion between two important inputs
✅ Crop selection box is larger and more readable
✅ Added upper progress bar for progress visibility
✅ Split the two inputs into separate screens reduces cognitive overload
✅ Adding a task is more intuitive with clear CTA button 'Add Task'
✅ UI is more clean and consistent
Users mentioned that the ‘blacklist’ feature was hard to understand due to lack of instructions and ambiguity of the feature’s name. Furthermore, they stated that when a large number of websites were added to the blacklist, it was hard to read or peruse due to the sheer number of words on the site. Additionally, some claimed that they wished there was some search or filter feature. For example, if some user wanted to add back access to a certain site, they would have to scroll through their entire banned site list to find it and then remove it.
❌ Lack of clear division and categorization makes page hard to read
❌ Users mentioned that they were confused on what to do
❌ Users desired a search or filter function
✅ Included tutorial for instructions on using unique feature
✅ Stronger CTA buttons
✅ Split the page into a summary page and details page for visibility
✅ Transitioned from a singular blacklist feature into 'Blocks' for multiple blacklists
✅ Added website icons for better readability
✅ Fixed color contrast issues
✅ Users mentioned that new 'Blocks' feature much more intuitive than former